We offer comprehensive customs brokerage services — covering both import and export clearance for goods, relocations, and specialized shipments. Our expert team ensures a fast, secure, and efficient customs process while complying with all regulations and minimizing your costs.
Whether you need import or export customs clearance, we provide full support throughout the entire process. We handle the complete organization of all customs procedures — including document preparation, duty and tax calculation, and communication with the relevant authorities.
Our experienced customs brokers ensure your goods or personal belongings pass through customs quickly and without complications. We focus on accuracy, efficiency, and full legal compliance to help you avoid unnecessary costs and delays. Contact us and rely on a trusted partner for all your customs clearance needs.
Export customs clearance requires accurate documentation and strict compliance with customs regulations to avoid delays and unnecessary costs. Our team of experts provides complete support in preparing all required documents, calculating duties, and communicating with customs authorities.
Export Documentation
Preparation of all necessary export paperwork in accordance with EU and international market requirements.
EUR.1 Certificate
Confirms the European origin of goods and allows customs benefits in countries with EU trade agreements.
TIR Carnet
Enables secure international transport through TIR member countries without additional customs checks.
ATA Carnet
Document for the temporary export of goods (e.g. trade shows, exhibitions, sports equipment) exempt from customs duties.
Single Administrative Document (SAD/JCI)
Mandatory document used for customs declaration and duty calculation.
Commercial Invoice
Contains details about the goods, their value, and delivery terms; essential for the customs procedure.
Packing List
Detailed list of goods being exported, including quantity, weight, and packaging type.
Export Declaration
Document submitted to customs authorities for statistical tracking and export control.
Additional Permits and Certificates (if required for specific goods):
Sanitary and Veterinary Certificates
Mandatory for food products and goods of animal origin.
Phytosanitary Certificate
Required for the export of plant-based and agricultural goods.
CE Certificate
Proof of compliance with EU standards (required for technical and electronic equipment).
Our export clearance service covers all administrative and logistical aspects necessary for your goods to pass through customs quickly and without issues. From document preparation to final customs release, our team ensures efficiency, accuracy, and time savings.
Importing goods involves a range of customs procedures that must be carried out precisely to avoid delays, extra costs, or border issues. Proper documentation and accurate duty calculations are key to a smooth customs process. Our team of specialists provides full support throughout every step of the import process — from administration and cost calculation to communication with customs authorities — ensuring your goods arrive quickly and without obstacles.
Single Administrative Document (SAD/JCI)
Required to declare goods during import and calculate duties.
Commercial Invoice
Essential document detailing goods, value, and delivery terms, used during customs procedures.
Packing List
Detailed list of imported goods, including quantity, weight, and packaging type.
EUR.1 Certificate
Allows duty reduction or exemption when goods originate from a country with a free trade agreement.
TIR Carnet
Facilitates international transport through TIR member countries with simplified customs procedures.
ATA Carnet
Used for temporary imports (e.g. trade shows, exhibitions, sports equipment) without paying duties.
Declaration of Conformity (CE Certificate)
Confirms the goods comply with EU regulations (required for technical and electrical products).
Additional Permits and Certificates (if applicable to specific products):
Sanitary and Veterinary Certificates
Mandatory for food and animal-based products.
Phytosanitary Certificate
Required for plant-based and agricultural products.
Product Quality and Safety Certificates
Depending on the type of goods, additional testing and approvals may be required.
Our import clearance service covers all administrative and logistical aspects, ensuring your goods pass through customs quickly and efficiently. From document preparation to the final customs release, our team delivers precision, speed, and cost control.
1
Document Preparation
Collection of all necessary documentation (invoices, packing list, SAD/JCI, certificates, permits).
2
Submission of the Customs Declaration
Filing the Single Administrative Document (JCI/SAD) with the customs authorities.
3
Calculation of Duties and Taxes
Customs authorities calculate import/export duties, VAT, and other applicable charges based on the value of the goods.
4
Inspection and Control of Goods
Customs may conduct a document check or a physical inspection of the shipment.
5
Approval by Customs Authorities
Once verified, customs grants clearance for import or export of the goods.
6
Delivery of Goods
Goods are delivered to the recipient or stored in a customs warehouse if further approval is required.
With years of experience in customs brokerage, our team is well-versed in all customs regulations and procedures. No matter what type of goods you are importing or exporting, we ensure everything is in full compliance with the law — helping you avoid complications, extra costs, and delays.
We understand how important it is for your goods to pass through customs quickly and without unnecessary delays. Our team processes all documentation accurately and promptly, communicates directly with customs officials, and ensures minimal waiting times — so your shipment reaches its destination as fast as possible.
From initial declaration to final clearance, we manage every step of the customs process for you. We prepare and submit all required documentation, calculate duties, advise on relief options, and track your shipment through customs.
Customs-related expenses can be a significant part of logistics costs, but we help you optimize them. By leveraging trade agreements and analyzing the origin and classification of your goods, we help you reduce customs duties and secure the most favorable conditions.
Clear communication with our clients is one of our strengths. All costs and procedures are transparent and clearly defined in advance — no hidden fees or surprises. We keep you regularly informed about the status of your customs clearance and notify you of every important step in real time.
Our long-standing cooperation with customs institutions allows us to resolve potential issues faster, stay informed about regulatory changes, and ensure smooth clearance for your shipments. We have direct access to relevant authorities and use it to streamline your customs process.
With years of experience in customs brokerage, our team is well-versed in all customs regulations and procedures. No matter what type of goods you are importing or exporting, we ensure everything is in full compliance with the law — helping you avoid complications, extra costs, and delays.
We understand how important it is for your goods to pass through customs quickly and without unnecessary delays. Our team processes all documentation accurately and promptly, communicates directly with customs officials, and ensures minimal waiting times — so your shipment reaches its destination as fast as possible.
From initial declaration to final clearance, we manage every step of the customs process for you. We prepare and submit all required documentation, calculate duties, advise on relief options, and track your shipment through customs.
Customs-related expenses can be a significant part of logistics costs, but we help you optimize them. By leveraging trade agreements and analyzing the origin and classification of your goods, we help you reduce customs duties and secure the most favorable conditions.
Clear communication with our clients is one of our strengths. All costs and procedures are transparent and clearly defined in advance — no hidden fees or surprises. We keep you regularly informed about the status of your customs clearance and notify you of every important step in real time.
Our long-standing cooperation with customs institutions allows us to resolve potential issues faster, stay informed about regulatory changes, and ensure smooth clearance for your shipments. We have direct access to relevant authorities and use it to streamline your customs process.
What is customs brokerage and why do I need it?
Customs brokerage means professional assistance during the customs clearance process to avoid mistakes, delays, and additional costs. Our team handles all the necessary documentation, duty calculations, and communication with customs authorities on your behalf.
What is the difference between import and export clearance?
Import clearance refers to the process of receiving goods from abroad and paying duties, while export clearance involves preparing goods and documentation for shipping them to another country.
How long does the customs clearance process take?
The duration depends on the type of goods, required documentation, and customs procedures. On average it takes 24 to 72 hours, but it may be longer in case of inspections or missing documents.
How are customs duties and VAT calculated?
Duties are calculated based on the customs value of the goods, which includes: Value of the goods (from invoice), Transport costs to the border, Insurance (if applicable). Based on the total value, customs duties + VAT are applied (in Serbia, VAT is 20%).
Is there a way to reduce customs duties?
Yes! If your goods originate from a country with a free trade agreement, you can use the EUR.1 certificate to obtain reduced or zero-duty clearance.
What if my goods don't meet customs requirements or the documentation is incorrect?
If the paperwork is incorrect, customs may request additional documents, deny the import, or charge extra fees. Our team monitors the entire process and resolves any issues immediately to prevent delays.
Do I have to pay VAT when exporting goods?
In Serbia and many other countries, exported goods are VAT-exempt. If you provide proper export documentation, you may be eligible for a VAT refund.
Can I submit the export declaration myself?
Technically yes, but the process is complex and requires precision and regulatory knowledge, which is why most companies hire customs brokers to avoid errors and complications.
Do customs duties vary from country to country?
Yes, each country has its own tariff rates and regulations. Our team can help you analyze and take advantage of available trade agreements and duty reductions.
How can I find out the exact customs clearance costs for my goods?
Contact us with details about your shipment (type, value, country of origin), and we'll provide a free breakdown of all customs-related costs.
