This privacy policy explains how Judo Trans D.O.O. collects, uses, and protects your data in compliance with the General Data Protection Regulation (GDPR - EU 2016/679) and relevant laws of all EU member states, as well as Serbia and other European countries where we provide services.
This policy applies to website visitors, clients, business partners, and users of our services.
Judo Trans D.O.O.
Glavni Put 58b, 32205 - Trbušani, Čačak, Serbia
Email: judotrans@judotrans.com
Phone: 062 270656
For any questions or requests regarding your data, you can contact our company at the above email address. Although we do not have a designated Data Protection Officer, all inquiries regarding data privacy are handled internally in accordance with GDPR.
We collect the following types of data when you use our website and services:
Data You Provide:
• Full name
• Email address
• Phone number
Technical Data:
• IP address
• Device and browser type
• Duration of visit and pages viewed
Data from Cookies and Analytics Tools:
• Google Analytics (traffic analysis)
• Facebook Pixel (for remarketing campaigns)
Your data is used exclusively for the following purposes:
• Processing your requests and inquiries (contact form, email communication)
• Providing services and fulfilling contracts, including international relocations, transport, customs clearance, storage, insurance, and administrative services related to moving and logistics
• Enhancing user experience (site analytics and optimization)
• Marketing campaigns and remarketing (only with your consent)
• Your data may be analyzed using automated tools (Google Analytics, Facebook Pixel) to better understand user behavior and improve our services. These analyses are anonymous and do not allow direct user identification.
• We do not make decisions with legal consequences for users solely based on automated data processing.
Legal Basis for Data Processing:
• Your consent (Article 6(1)(a) GDPR) when applicable
• Contract performance (Article 6(1)(b) GDPR) if processing is necessary to provide our services
• Legal obligations (Article 6(1)(c) GDPR) when processing is required to comply with laws
• Legitimate interest (Article 6(1)(f) GDPR) when we use data for analytics or service improvements, such as understanding how visitors interact with our website to enhance user experience.
We never use your data for unsolicited marketing and do not sell it to third parties!
We share your data only in the following cases:
• With customs and logistics partners – when necessary for international transport and relocations.
• With external legal and financial advisors – to comply with legal obligations and tax regulations.
• With insurance companies – if you request insurance for your goods during relocation or transport.
• With marketing platforms – (Google Ads, Facebook Ads) only if you have given consent for advertising.
• With government authorities and customs services – when legally required for international transport and import/export procedures.
• With analytics tools – (Google Analytics, Facebook Pixel) to enhance user experience, but only in compliance with GDPR rules.
Some data may be transferred to companies outside the EU/European Economic Area (EEA), such as Google LLC (USA) and Meta Platforms Inc. (USA). All partners comply with GDPR through Standard Contractual Clauses (SCCs) or other valid data protection mechanisms. Data transferred to Google and Meta Platforms is pseudonymized and protected under SCCs to ensure GDPR compliance.
We never sell, rent, or share your data with third parties for purposes not specified in this privacy policy!
We retain your data only as long as necessary:
• Contact forms and inquiries – up to 12 months, based on legitimate interest in responding to inquiries.
• Client data – up to 5 years, to comply with legal obligations related to financial and tax regulations.
• Marketing lists – until you withdraw your consent.
After these periods expire, the data is permanently deleted or anonymized.
Under the General Data Protection Regulation (GDPR - EU 2016/679), you have the following rights:
• Right of access – You can request access to the data we hold about you.
• Right to rectification – If your data is incorrect or incomplete.
• Right to erasure (“right to be forgotten”) – You can request that we delete your data.
• Right to data portability – If you want your data in an electronic format.
• Right to object – If you do not want us to use your data for marketing.
• Right to withdraw consent – If you have given consent for data processing (Article 6(1)(a) GDPR), you have the right to withdraw it at any time. Withdrawing consent does not affect the lawfulness of data processing before withdrawal.
You can withdraw your consent by emailing us at judotrans@judotrans.com.
If you believe your data has been processed unlawfully, you have the right to file a complaint with the relevant data protection authority.
In Serbia: Commissioner for Information of Public Importance and Personal Data Protection.
In the EU: Contact the relevant national data protection authority in your country. A list of all EU regulatory bodies is available at:
For inquiries, email us at judotrans@judotrans.com – we will respond within 30 days.
Our website uses cookies to enhance the user experience.
• Necessary cookies – Enable the proper functioning of the website.
• Analytical cookies – Track visits and user behavior (Google Analytics).
• Marketing cookies – Used for personalized ads (Facebook Pixel).
When you first visit our website, you will be presented with a cookie banner that allows you to accept or reject cookies. You can also change cookie settings in your web browser or via our Cookie Policy.
For more details: Cookie Policy
If you have any questions regarding your data, you can contact us:
Judo Trans D.O.O., Glavni Put 58b, 32205 Trbušani – Čačak
Email: judotrans@judotrans.com
Phone: 062 270656